Thank you for shopping with Scent Reminiscent. We want to ensure your complete satisfaction with your purchase. Please read our refund policy carefully to understand the return and refund process.

  1. Initiating a Return: To start a return, kindly contact us at Hello@Scentreminiscent.com. Once your return is approved, we will provide you with a return shipping label and detailed instructions on where and how to send back the package. Please note that we can only accept returns for items that have been requested beforehand; unsolicited returns will not be accepted.
  2. Return Eligibility: We accept returns for domestic orders within 14 days from the date of purchase (excluding sample sets, which are non-returnable). However, to be eligible for a return, the item must be in an unused and re-saleable condition.
  3. Reporting Issues: For any issues with your purchases, you have 24 hours from the time of item receipt (as confirmed by shipping tracking information) to contact us. After this period, we reserve the right to reject returns or exchanges. In certain cases, we may require pictures to process the return or exchange (refer to our terms and conditions for specific details).
  4. Style or Liking: Please note that we cannot accept returns or exchanges based on personal style preferences or liking. Perfume is a subjective experience, and we appreciate your understanding in this matter.
  5. Weight and SKU Verification: When returning an item, it should match the weight and have the original, unique SKU intact, as we conduct checks on all returns. This ensures that the item has not been used or altered.
  6. Order Modification: If you need to modify your order, you may do so by contacting us via email within 24 hours of the purchase time, provided that the order has not been fulfilled yet.

For any further questions or concerns regarding refunds or the return process, please reach out to us via email, and our customer support team will be happy to assist you.

Thank you for choosing Scent Reminiscent! We value your patronage and aim to provide you with a delightful shopping experience.